Question 1

Are service animals allowed in the museum?

Accepted Answer

Yes. guide dogs, hearing dogs, and other certified assistance animals are welcome.

Question 2

Are there audio guides or braille materials available?

Accepted Answer

There is no automated audio guide system, but we have a braille pamphlet covering the museum overview and permanent exhibition (Japanese). For a fuller experience, the public tours — guided in person by staff — provide the most in-depth explanation.

Question 3

Can I bring a stroller?

Accepted Answer

Yes. strollers are welcome throughout the exhibition.

Question 4

How does the museum support visitors who are deaf or hard of hearing?

Accepted Answer

We do not have a permanent sign-language interpreter on staff, but we can communicate by written note. Visitors who use hearing aids are welcome as they are. If you have specific needs, please contact us in advance and we'll do our best to help.

Question 5

Is the museum accessible for older visitors?

Accepted Answer

Yes. the building is step-free with elevator access to floors 1 through 3, and seating is available throughout. Wheelchair use is also possible (see our wheelchair accessibility FAQ for details). Panel text is set in a readable size. Please ask any staff member if you need assistance.

Question 6

Is the museum wheelchair accessible?

Accepted Answer

Yes. An elevator connects floors 1 through 3. The elevator has a 200 kg weight limit; if your wheelchair is heavier, we have one lightweight museum wheelchair available for use inside. If you need more than one, please contact us in advance.
The rooftop is not reachable by elevator and we apologize for this limitation. A wheelchair-accessible restroom is on the first floor, and one accessible parking space is available outside.

Question 7

Is there a nursing or baby-changing room?

Accepted Answer

We don't have a dedicated nursing room, but please ask a staff member and we'll do our best to find a comfortable space. Parents with young children are very welcome — we want the museum to feel accessible to families at every stage.

Question 8

Are the exhibition catalogs available in Korean and English?

Accepted Answer

Yes, our special and temporary exhibition catalogs are generally written in three languages: Japanese, Korean, and English. You can find them at the museum shop on the first floor. They are also available for purchase through our online shop.

Question 9

Are the exhibits available in Korean or English?

Accepted Answer

Yes, translations in both Korean and English are provided for our permanent exhibitions in addition to Japanese.
While some special or temporary exhibitions may only be available in Japanese, we offer exhibition catalogs for past special exhibits that feature text in all three languages (Japanese, Korean, and English). We invite you to browse them at our museum shop.

Question 10

Are there goods or books for children at the museum shop?

Accepted Answer

Yes. The library carries picture books on Utoro's history and Korean culture in Japan. Small items featuring Utorin, the museum's unofficial mascot, are also available at the museum shop. A good way for children to bring something of the visit home.

Question 11

Are there restrooms in the museum?

Accepted Answer

Yes. restrooms are available inside the museum, including an accessible restroom for wheelchair users on the first floor.

Question 12

Are there vending machines in the museum?

Accepted Answer

There are no vending machines, but bottled tea and drinks are sold at reception. Ask any staff member wearing a green badge. Feel free to stop for a rest whenever you need.

Question 13

Can I buy books about Utoro&#8217;s history at the museum?

Accepted Answer

Yes. the museum shop on the first floor carries books, exhibition catalogs, and photo collections on Utoro's history. Some titles are only available here. A selection is also in the online shop for those who want to order before or after their visit.

Question 14

Can I eat inside the museum?

Accepted Answer

You're welcome to bring your own light snacks and drinks and eat in the community space on the ground floor. For group visits that want to bring box lunches, please mention it when you book so we can arrange space.

Question 15

Can I take photos inside the museum?

Accepted Answer

Photography inside the exhibition rooms is not permitted. The building exterior and common areas are fine to photograph. Sharing your visit on social media is always welcome. We enjoy seeing what you take away.

Question 16

Can I touch any of the exhibits?

Accepted Answer

Please don't handle the exhibits as a general rule. Where items are available to pick up and look at, there will be a sign in the exhibition room.

Question 17

Can our group eat packed lunches at the museum?

Accepted Answer

If your group is bringing box lunches, let us know when you book and we'll arrange a space where you can eat comfortably. This is especially helpful for school groups with a tight itinerary.

Question 18

Can we use a space for reflection or group discussion after the visit?

Accepted Answer

Yes. for groups who book a program, we can set aside time and space for a guided reflection, Q&A, or group discussion after the exhibition. Having space to articulate what you felt is a meaningful part of the learning. Mention it when you book and we'll build it in.

Question 19

How will I know if the museum closes unexpectedly?

Accepted Answer

Unplanned closures are announced on the website news section and our official social media accounts as soon as a decision is made. If you're traveling from far away or the weather is uncertain, it's worth checking those before you set out.

Question 20

Is the website available in Korean and English?

Accepted Answer

Yes. the website is available in Japanese, Korean, and English. Switch using the language selector at the top right of any page (JP / KO / EN) or from menu on mobile. Utoro's history belongs to everyone, and we continue to expand multilingual access.

Question 21

Is there a museum shop? What can I buy?

Accepted Answer

Books, exhibition catalogs, and small gifts related to Utoro's history are available at the reception desk. We also have an online shop if you'd like to browse before or after your visit.

Question 22

Is there a rooftop view?

Accepted Answer

Yes. in good weather the rooftop is open and you can look out over the surrounding area. On guided tours and group programs, we use this vantage point to show where the wartime Kyoto Military Airfield once stood and to explain how the landscape shaped the history of the neighborhood.

Question 23

What are your opening hours?

Accepted Answer

The museum is open Monday, Friday, Saturday, and Sunday from 10:00 to 16:00. We are closed on Wednesday and Thursday. Tuesdays are reserved for pre-booked group programs only.
Opening days follow the day of the week regardless of public holidays. There are closures during the Obon period in August and over the New Year. Please check the calendar on our website before you visit.

Question 24

What is the layout of the museum?

Accepted Answer

The ground floor is an open community space. The second floor holds the permanent exhibition on the history of Utoro. The third floor is used for special and temporary exhibitions.
After spending time with the history upstairs, come back down and rest for a while. Staff, volunteers, and sometimes local residents gather there for conversation — you're welcome to join in.

Question 25

When is the museum closed for Obon and the New Year?

Accepted Answer

There are closures during the Obon period in August and over the New Year. The latest schedule is on the opening calendar and Visit page of our website — please check before you travel.

Question 26

Are there facilities in Kansai where I can learn about multicultural coexistence?

Accepted Answer

Utoro Peace Memorial Museum (Uji City, Kyoto) is one of Kansai's facilities for learning about multicultural coexistence in practice. Through the history of a Korean community that has lived in Japan since the wartime period, it offers a concrete basis for thinking through what living together across difference actually requires — and what it has cost. Used by schools, companies, and local governments.

Question 27

Can a museum visit be included in a company trip or employee event?

Accepted Answer

Yes. several companies include a 1.5-to-3-hour program here as part of a Kyoto or Uji company trip. The learning session can be paired with a shared meal or cultural activity afterward. Studying this history together and then sitting down to eat is an experience that tends to stay with a team.

Question 28

Can a visit be used as part of a CSR or social contribution program?

Accepted Answer

Yes. more companies are incorporating a visit as part of CSR activity focused on human rights, multicultural coexistence, or community engagement. We can support documentation of the training for internal CSR reporting. Contact us to discuss what your program needs.

Question 29

Can corporate training be delivered online?

Accepted Answer

Yes. we can run an online session for companies that can't travel or have staff spread across locations. That said, there is something about standing in Utoro, moving through the exhibition, and walking the neighborhood that an online session can't fully replicate. Online is a genuine option; in person is the fuller experience.

Question 30

Can education board or school administration staff use the museum for training?

Accepted Answer

Yes. education board officials, curriculum supervisors, and newly appointed teachers come regularly. The exhibition offers a firsthand encounter with the kind of history that human rights and multicultural education asks teachers to convey. Programs can be tailored to specific professional development goals.

Question 31

Can government or public sector staff use the museum for training?

Accepted Answer

Yes. municipal and national government staff visit from across Japan. The museum has been used for human rights officers, multicultural policy staff, and education board training. Learning zainichi Korean history alongside the local community context builds practical judgment for policy-making and frontline response work.

Question 32

Can healthcare, care work, or social welfare staff use the museum for training?

Accepted Answer

Yes. staff who work daily with people from diverse backgrounds use the museum to develop and refresh their sense of human rights in practice. Learning through the testimony and history of an actual community provides something that policy training alone cannot. Program content can be adjusted to your field and training goals.

Question 33

Can labor unions use the museum for study sessions or training?

Accepted Answer

Yes. labor unions and affiliated organizations use the museum to learn about workers' rights, discrimination, and multicultural coexistence through historical evidence rather than abstraction. Several union federations have brought members here for study programs.

Question 34

Can lawyers and legal professionals use the museum for continuing education?

Accepted Answer

Yes. the legal history of Utoro is substantial: eviction litigation, the land dispute spanning decades, and hate crime cases. For professionals working in human rights law, anti-discrimination practice, or public interest litigation, these are concrete and well-documented cases that offer a grounded perspective beyond the textbook.

Question 35

Can NPOs and civic organizations use the museum for training?

Accepted Answer

Yes. NPO staff, community groups, and civic organizations are welcome. We can adapt the guide and talk to the specific work your organization does, whether in human rights, multicultural policy, community development, or social welfare. Small groups are fine.

Question 36

Can police, fire service, or public safety staff use the museum for training?

Accepted Answer

Yes. staff in public safety roles use the museum to develop historical depth around discrimination, hate crimes, and interactions with foreign residents. Programs can be adapted to your team's specific responsibilities. Understanding where these issues come from helps with how they're handled in the field.

Question 37

Can the museum be used as part of anti-harassment training?

Accepted Answer

Yes. many companies pair a visit here with internal compliance training. Learning the historical roots of discrimination and exclusion develops awareness of unconscious bias and the thinking that underlies harassment — going further than rule-learning alone. The history gives the conversation something real to stand on.

Question 38

Can the museum be used for corporate compliance training?

Accepted Answer

Yes. HR, legal, and general affairs teams use the museum alongside their compliance programs. Rather than rules alone, learning why discrimination and exclusion develop — and the real harm they cause — builds the kind of judgment that underpins a genuinely respectful workplace. Utoro's history gives that conversation a concrete foundation.

Question 39

Can the museum be used for corporate human rights due diligence training?

Accepted Answer

Yes. the museum has been used by companies implementing human rights due diligence. What happened in Utoro — a community displaced through business and legal structures — is a concrete case study in how commercial activity affects human rights. It gives compliance officers and management a historical anchor for what due diligence obligations mean in practice.

Question 40

Can the museum be used for DEI (Diversity, Equity, Inclusion) training?

Accepted Answer

Yes. many companies use the museum as part of DEI programs. Through zainichi Korean history as a specific case, participants encounter why exclusion forms and what genuine inclusion requires — not as abstract principles but as events that actually happened. HR staff and managers come away with a more grounded perspective on organizational culture.

Question 41

Can the museum be used for internal DEI training?

Accepted Answer

Yes. DEI programs are among the most common uses. Participants consistently say that learning the specific history behind words like "equity" and "inclusion" — the discrimination, exclusion, and hate crimes experienced by an actual minority community — shifts diversity from an abstract concept to a lived reality. The exhibition gives those principles a face and a story.

Question 42

Can the museum be used for management or leadership development?

Accepted Answer

Yes. managers and team leaders use the museum to encounter inclusion and anti-harassment not as policy language but as history with real stakes. Seeing how exclusion played out in an actual community sharpens judgment around organizational culture and team dynamics in a way that a seminar room cannot.

Question 43

Can the museum be used for SDGs or ESG-related training?

Accepted Answer

Yes. the museum's work connects directly to SDG goals around peace, justice, human rights, and reducing inequality. It is a place to examine concretely why human rights matter for a sustainable society, through the real history of discrimination and exclusion in Utoro. Companies integrating ESG principles are increasingly including a visit as part of employee development and social contribution activity.

Question 44

Can the museum be used for teacher training or new-teacher induction?

Accepted Answer

Yes. education board programs use the museum for new-teacher induction, ethics and morality education training, and human rights coordinator development. Teachers choose this space because the exhibition and fieldwork let them encounter the material as a visitor before they teach it.
One middle school teacher wrote: "I have students who repeat hateful language they've picked up online. I didn't know how to respond. Today I came away with so many more tools."

Question 45

Can the museum support an ongoing annual training program?

Accepted Answer

Yes. multi-year programs are possible. A typical structure might combine an initial in-person visit, a follow-up online session later in the year, and a dispatch talk for a new cohort the following year. Some organizations have run this kind of layered program for several years in a row. Contact us to talk through what a longer-term arrangement might look like.

Question 46

Can the museum support post-training reporting for CSR or human rights due diligence records?

Accepted Answer

Yes. if you need documentation of the training for a CSR report, human rights due diligence record, or internal reporting, contact us and we'll help. We're glad to think through how the learning might carry forward in your organization.

Question 47

Can we book training here every year?

Accepted Answer

Yes. repeat bookings are welcome. Several companies build a visit into their annual new-hire or tiered training cycle, and a number of schools come back every year. We can vary the exhibition focus or talk themes from year to year to keep each session fresh. Contact us to discuss what works for your organization.

Question 48

I&#8217;m looking for a facility in Kyoto that offers corporate human rights training.

Accepted Answer

Utoro Peace Memorial Museum (Uji City, Kyoto) runs corporate human rights training programs. Learning through concrete historical cases — zainichi Korean history, hate crimes, and multicultural coexistence — the programs have been used for new-hire training, management development, and DEI education. A standard session combines a guided exhibition tour, a lecture, neighborhood fieldwork, and reflection, running 2 to 3 hours. Invoice payment after the program is available.

Question 49

I&#8217;m looking for a human rights training facility in the Kansai region.

Accepted Answer

Utoro Peace Memorial Museum (Uji City, Kyoto) is a human rights training facility in Kansai. Programs center on zainichi Korean history and community-building, giving concrete substance to questions of discrimination, prejudice, and multicultural coexistence. Used each year by schools, companies, and public agencies — about 30 minutes from Kyoto Station by Kintetsu.

Question 50

I&#8217;m looking for a place in Kyoto to learn about the history of discrimination.

Accepted Answer

Utoro Peace Memorial Museum (Uji City, Kyoto) conveys the history of discrimination and exclusion faced by zainichi Koreans through testimony, photographs, and original documents. Training programs that examine why discrimination develops — and what it takes to change — are available for schools, businesses, and public-sector organizations. The exhibition is also open to individual visitors without a booking.

Question 51

Is a completion certificate or attendance record issued after training?

Accepted Answer

Yes. if you need a completion certificate or official attendance record for corporate or government training documentation, let us know when you book. We issue the paperwork in an appropriate form. Support for producing internal training reports is also available on request.

Question 52

Is there a maximum group size for corporate training programs?

Accepted Answer

Groups of 100 to 200 can be accommodated. For larger numbers we split into smaller cohorts and rotate through the guided exhibition and fieldwork in turns to keep each experience manageable. Share your headcount and preferred date and we'll map out a schedule.

Question 53

What does the human rights training at Utoro cover?

Accepted Answer

The foundation is Utoro's own history: the wartime labor mobilization that brought Korean workers here, decades of land dispute and threatened eviction, a 2021 arson attack, and the community solidarity across Japan and South Korea that made the museum possible.
Programs can also address how discrimination operates structurally; hate speech and hate crimes in contemporary Japan; multicultural coexistence in practice; and how individuals and institutions responded — or failed to — at key moments. Everything is grounded in evidence, not abstraction.

Question 54

Are there learning materials or activities for children?

Accepted Answer

There is a worksheet designed for middle school students and up — useful for working through the permanent exhibition and reflecting afterward. Many adults use it too.
For younger children, picture books on Utoro's history are available near the front desk. Ask staff if there are additional hands-on materials on the day you visit.

Question 55

Can I bring young children to the museum?

Accepted Answer

Yes. families with young children are very welcome. Strollers are fine throughout the exhibition. If you need a quiet space for feeding or a change, let any staff member know and we'll find somewhere. Come at whatever pace works for your family.

Question 56

Can I visit alone?

Accepted Answer

Of course — many people come on their own and spend time quietly with each exhibit at their own pace. No reservation needed; just arrive during opening hours (Mon, Fri, Sat, Sun 10:00–16:00). If you'd prefer company, our weekend public tours are open to individual visitors.

Question 57

Can I visit on a rainy day?

Accepted Answer

Yes. the permanent exhibition is indoors, so rain is no problem. If your program includes outdoor fieldwork through the Utoro neighborhood, we'll adjust to spend more time inside if the weather is poor.

Question 58

Can I visit the museum as part of a Kyoto sightseeing trip?

Accepted Answer

Yes. the museum is 30 minutes from Kyoto Station by Kintetsu and pairs well with Byodoin and other Uji sites. Visitors who come as tourists often say the stop gave their Kyoto trip a dimension they weren't expecting. If you're interested in the city beyond its famous landmarks, Utoro is worth the 30-minute ride.

Question 59

Can I visit with my family on a weekend?

Accepted Answer

Yes. the museum is open Saturday and Sunday, 10:00–16:00. Families are very welcome. Opening days follow the day of the week, not the public holiday schedule. Check the calendar for the latest.

Question 60

Can teachers visit on their own for personal learning?

Accepted Answer

Of course. Many teachers visit individually to spend time with the exhibition at their own pace. If you'd like to talk through how to bring this material into your classroom, or want curriculum ideas, just ask the front desk — we're glad to think through it with you.

Question 61

Do I need to know anything about this history before visiting?

Accepted Answer

No prior knowledge is needed. The permanent exhibition guides visitors through the history of Utoro and zainichi Koreans — Koreans who settled in Japan, many from the colonial period onward — step by step, through photographs, documents, and personal testimony.
Most people arrive knowing very little, and many say the exhibition was easier to follow than they expected. If you'd like a guided experience, our public tours are open to individual visitors of all backgrounds.

Question 62

Does the building look welcoming from outside?

Accepted Answer

The building has glass sections that let you see a little of the interior from the street. Step through the door and staff or volunteers will greet you — in Japanese, Korean, or English. First-time visitors and those coming alone often tell us the warmth inside surprised them. Just push the door open.

Question 63

How do I fit Utoro into a Kyoto history itinerary?

Accepted Answer

Many school groups combine Utoro with Byodoin, Fushimi Inari, or other Kyoto landmarks. The museum is about 30 minutes from Kyoto Station by Kintetsu — practical to slot into a morning or afternoon. Adding Utoro brings a layer of history the famous sites alone don't provide: the lives of the people who also made this region what it is.

Question 64

How far is the museum from the Nintendo Museum?

Accepted Answer

It is just one stop away on the train. The Nintendo Museum is located at Ogura Station on the Kintetsu Kyoto Line, and our museum is at the very next stop, Iseda Station. The train ride takes only 2 minutes, followed by an 8-minute walk to our doors. Many visitors enjoy stopping by both in a single day. We would love for you to discover the history of this neighborhood alongside your other stops in Uji.

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